Comments on: COVID-19: More than one million access NHS 111 support for coronavirus

By: Hannah Crouch

Hannah Crouch — Thu, 12 Mar 2020 07:52:40 +0000

In reply to Terry.

Hi Terry,

As we have mentioned in the story and in previous comments, we do not work for the NHS, nor are we affiliated the NHS in any way. We are a publishing company providing a news service – we are not healthcare professionals.

The only advice we can give is to follow approved NHS guidance.

By: Terry

Terry — Wed, 11 Mar 2020 19:01:02 +0000

I have a runny nose and a bit of a coughShould I ring 111

By: Owen Hughes

Owen Hughes — Wed, 11 Mar 2020 12:05:40 +0000

In reply to Clara O’Donnell.

Hi Clara,

Sorry to hear you are experiencing problems, but to clarify: we do not work for the NHS, nor are we affiliated the NHS in any way. We are a publishing company providing a news service – we are not healthcare professionals.

The only advice we can give is to follow approved NHS guidance.

By: Clara O'Donnell

Clara O'Donnell — Wed, 11 Mar 2020 11:50:20 +0000

In reply to Owen Hughes. Owen the service is failing to prevent spread because you won't test people that don't meet your limited criteria, I've been ill for 15 days since returning from tenerife, yet advised I'm not a risk and do not meet criteria yet advice is not to attend doctors with symptoms, they said I should, doctors agree with me and will do a phone appointment to prevent the spread being caused by a badly advised service

By: Clara O'Donnell

Clara O'Donnell — Wed, 11 Mar 2020 11:47:35 +0000

In reply to Janice. Yep it's shockingly bad

By: Ann

Ann — Wed, 11 Mar 2020 11:46:42 +0000

How do u get tested when u cant even get through on the phone,I’ve spent nearly 7 hours on and off calling and not been able to talk to anyone

By: Janice

Janice — Wed, 11 Mar 2020 04:16:06 +0000

Nhs 111 is directing people with Covid 19 symptoms to their gp surgery unless they have had contact with a KNOWN covid19 infected person or travelled abroad. I have had close access to 1000 children in the last week and I have a dry cough and feel unwell… so I just go about my daily business. Visit my gp and go and teach in 9 schools as normal??????!!!!!!

By: Owen Hughes

Owen Hughes — Tue, 10 Mar 2020 10:47:05 +0000

In reply to Phil Cummings.

Hi Phil. We’re not medical practitioners and as such can’t offer medical advice. Your best bet is to contact NHS 111 by telephone, or using the online service, found here: https://111.nhs.uk/

By: Owen Hughes

Owen Hughes — Tue, 10 Mar 2020 10:45:25 +0000

In reply to Juliet Kennedy.

Hi Juliet. Have you tried https://111.nhs.uk/ ?

By: Owen Hughes

Owen Hughes — Tue, 10 Mar 2020 10:44:40 +0000

In reply to Pauline Watling.

Hi Pauline. We’re not able to offer medical advice – we advise you contact NHS 111 or your GP directly.

This resource might also be useful: https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-travellers/